Shipping policy

We ship via UPS, USPS, and Fedex (if required). We pick the most economical shipment method based upon your order. Free ground shipping is included for all orders up to 1 lb in the United States (Alaska and Hawaii excluded). Expedited 2- Day and 1-Day shipping methods are available for an extra charge. These expedited charges are based on order weight, destination, and speed. All orders are shipped from Yorktown Heights, New York. If you require a specific shipping method, please contact Customer Service.

The above graphic indicates the transit times for our UPS Ground delivery from Yorktown Heights, New York.

To calculate expedited shipping charges, add the items to your cart, and click the Cart icon in the upper right of the screen. In the Estimate Shipping box, select the state you are shipping to, and enter the zip code. Click the Estimate button and the shipping costs for that order are calculated. If you add or delete items, or revise the quantities or ship-to address, input the state and zip code information again and click Estimate again.

Who can order from this web site? Is it for businesses only?

We sell to individual consumers, organizations, and businesses, and have a $15 minimum order requirement. You can order by the bag, tub, box, tub, or bulk case. Ordering multiple quantities helps lower your shipping cost as compared to the total order cost. You can also place an order and have it shipped to another location - such as a business or to a friend as a gift.

Where do I include delivery instructions for UPS?

We sometimes get requests to deliver before a certain time, leave the package in a specific location, etc. We are not able to pass these instructions on to UPS. You can give delivery instructions that will stay in the UPS files by calling 1-800-PICK-UPS or setting up a UPS account.

Can I pick up my candy order myself at your warehouse?

We do not have a pick-up option available. You can purchase candy items, including bulk lollipop cases, at our Store & Museum in Bryan, Ohio during business hours. Please see our store and museum page for information and location.